Incident Response

What to Do When Things Go Wrong

Signs You've Been Compromised

  • Unexpected password reset emails
  • Unfamiliar account activity
  • Slow device performance
  • Strange pop-ups or programs
  • Files encrypted or missing
  • Friends receiving messages you didn't send

Immediate Steps

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[1] DISCONNECT from internet
[2] Don't turn off device (preserve evidence)
[3] Change passwords from CLEAN device
[4] Enable 2FA everywhere
[5] Check for unauthorized access

If Email Compromised

  • Change email password immediately
  • Review sent folder for malicious emails
  • Check forwarding rules (attackers add these)
  • Review connected apps and revoke suspicious ones
  • Change passwords on all accounts using this email

If Financial Data Stolen

  • Contact your bank immediately
  • Freeze your credit with bureaus
  • Monitor accounts for unauthorized transactions
  • File police report if significant
  • Consider identity theft protection service

After the Incident

Learn and Improve

Every incident is a learning opportunity. Document what happened, how, and implement measures to prevent recurrence.